Customers


Raritan Technologies, Inc. (RTI), working collaboratively with Alcoa, built a new and improved Product Search interface (based on Verity's Parametric and K2 technology) which allows users to access the data in a more intuitive manner by combining the best of search and browse. The new Alcoa site retains and integrates the favorite features of the previous site while adding new features. It enables users to navigate through the vast range of Alcoa products for all businesses and locations at one time while still keeping the Alcoa look and quality.

Raritan Technologies enabled Bristol-Myers Squibb (BMS) to replace an existing production system with an upgraded replacement in two months. The old system, which searched against a single data source, was replaced with a new interface, which provides a unified search interface against multiple repositories. Raritan's experience with the Verity search engine, Java and Portal Solutions enabled us to meet BMS's requirements in an extremely short timeframe. This implementation linked the Verity search engine to Documentum repositories in which BMS's data resides.

BMS needed assistance in developing a web-based Documentum interface with specific user interface and performance requirements. Developed code to extract information from Documentum, and perform incremental updates of in-memory data structures. Filtered data structures at runtime, depending on user id and object Access Control Lists. Nightly jobs send email notifications to subscribed users, telling them of new documents that have been added to specific Documentum docbases and folders. Users can subscribe to the email notification features through the interface.

Raritan Technologies assisted ePromos in upgrading their Extended Catalog Portion of their Endeca powered web site to make the url’s more friendly to Google and the other web search engines so that the estimated 360,000 products in the extended catalog are more likely to rank higher in a search, driving more customers to ePromos.

Raritan, an Endeca partner, completed this customized URL optimization using the Endeca UICL framework following Best Practices for Dynamic URL's in September of 2009.
 

According to Gerry Grenier, Staff Director, Publishing Technologies for the IEEE "Raritan Technologies is the first company we look to whenever we enhance our existing Verity application or see a potential new area where this technology can be applied. They've helped us upgrade our production system from Verity Information Server to Verity K2 version 5.0. They're also working with us on automating document classification using VIC, which potentially could lead to cost savings for the IEEE. Other areas where they are (or will) help us are with relational taxonomies (in Parametric search applications) and in meta-searching with the Verity Federated (Federator) suite. We see the relationship between Raritan and the IEEE continuing for a long time."

A Fortune 500 Pharmaceutical company needed to create a company specific taxonomy, and set of applications, to provide their knowledge workers with timely answers to research questions. Working with Raritan Taxonomy experts, their library staff created an enterprise taxonomy, starting with the MeSH taxonomy, and enhancing it to be specific for their companies knowledge. This enterprise taxonomy was then used as a basis for various applications across multiple areas. The search applications provided a single interface to the multiple document repositories that are used, such as Documentum, File Systems, internal web sites and eRooms. The client is using the Raritan Technologies eRoom collection builder to index and search their eRoom documents.

Raritan Technologies provides the technical and search knowledge to enable this Pharmaceutical company to provide advanced tools for their knowledge workers, saving them time, the company money, and allowing their employees to find the right information faster so that they can get their products to market before the competition.

Raritan Technologies enabled this Pharmaceutical company  (one of the 5 largest) to implement a "federated search" solution which provides a unified search interface against multiple external search engines. Raritan's experience with the Verity Federator along with it's suite of re-usable protocol specific workers enabled us to meet their requirements in an extremely short timeframe.
Raritan Technologies enabled this top 5 Pharmaceutical company to implement parametric, profiling and Federated solutions using our SIFT framework over a period of several years. These solutions are currently being used by the R&D and Regulatory Affairs groups.

After delivering the new WilsonWeb to HW Wilson in 2003, Raritan Technologies continues to deliver product upgrades and support to HW Wilson. The latest enhancements include a more visible bottom taskbar; a new "revise search" button and "jump-to" feature; the new "print-email-save" page; and a new "customize display" screen. Based in NYC and Dublin, Wilson has been providing an invaluable service for libraries and researchers for over a century, and currently offers over 15 million entries from over 4,000 periodicals and books.

As a Technology Partner (and subcontractor) for Verity, Inc. provided professional services for multiple Verity clients. Some of the solutions that we've delivered include:


A Fortune 500 Chemical company needed to search multiple search engines (local and Web based), using a single search form. We provided 4 modules or 'workers' for Verity's new Federated (Federator) Search Technology. Each worker accesses a unique search site and the results are converted to a common display format on a federated result page. Two of the modules required security authorization and were the most complex workers that had been developed for Verity at the time.


The Fortune 500 Aeronautics Company needed to add categorization and intelligent classification to its existing document search system - the Enterprise Search Server. This was achieved by combining several Verity technologies. The Verity Intelligent Classifier was used to develop a expert search knowledge base or query rules-engine consisting of a custom taxonomy developed by the companies librarians, and Verity query rules or "topics". The resulting "Knowledge Tree" was then applied to documents in the enterprise by using Verity's "Profiler" technology. The Profiler produced a hierarchical categorization of the documents - connecting each document to their most relevant categories as determined by the rules. The categorization output is in the form of a Verity "Parametric Index" which allows multidimensional browsing. Finally, Verity's "Federated Search" technology was used to integrate the Parametric Index with the existing search engine.


A government agency needed help in the transition from a legacy indexing product to the Verity product. We developed a translator which takes Inquire (legacy) queries and produces optimized Verity queries giving the users a consistent interface and the improved performance of a more powerful indexing engine. This utility allowed government workers, who are familiar with the Inquire syntax, time to transition to Verity's syntax at their own pace.
This utility is still in use.

Wrote an <Arabic> operator, which uses linguistic rules to transliterate Arabic words and search for all variants (e.g. "<arabic> khadaffy" would find any of: Gadaffi, Gadafi, Khadafy, Qadafi, Khadaffi, Ghadafi, Kaddafi,Khadaffy, Gadafy, Qadaffi, al Khadaffy, el Khadaffy, etc.)

As a Technology Partner (and subcontractor) for Autonomy, Inc. provided professional services for their clients. Some of the solutions that we've delivered include:


A large beverage company needed to develop a replacement for the current search application in their vendor portal. This client’s portal had many deficiencies in providing users of the system with relevant search results. Search was limited to metadata searches only, there was no relevancy ranking, no use of synonyms or advanced query parsing. The new search application corrected the deficiencies in the existing search functionality and also provided parametric selection for navigation of search results and full text searching.


This industry leader in the design and manufacturing of embedded semiconductors needed help with their existing K2 parametric search application and brought in Autonomy Professional Services to review the design and architecture for the application. Raritan technologies consultants were brought in as Autonomy sub-contractors and recommended implementation options for upgrading the existing deployment. These recommendations are currently being implemented
   



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